When your office equipment runs smoothly in the background, your team is freed up to focus on growing your business.
With Com Pro’s managed print services, we take care of the end-to-end management of your office equipment, including scheduled maintenance calls, on-site service, parts, labour and consumables.
Our flexible managed print services agreements offer many benefits.
Com Pro’s managed print services are a comprehensive solution customized to the needs of your business.
Our comprehensive managed print services plans are designed to take care of your end-to-end printing needs, so they include all the parts, labour and supplies (not including paper or staples) required to ensure your equipment is running at optimum levels.
Com Pro prides itself on creating a consistent customer experience supported by real-time key performance indicators. The Excellence Plan reflects the service all Com Pro customers can expect including industry leading response time (2.8hrs) and first call fix rate (83%).
Our Loyalty Plan is designed for customers who have been with Com Pro for 5+ years and decided to continue to work with Com Pro after their first leased piece of equipment has come to term. As a thank you, Com Pro donates a portion of each of the customer’s print to reforestation projects around the world in partnership with PrintReleaf.
The Performance Plan is reserved for customers who produce 100k or more prints per month. Performance customers receive all of the benefits of Loyalty and Excellence Plans plus a customized performance dashboard. The performance dashboard tracks monthly print volumes and service call metrics so that you can see in real-time how Com Pro is performing within your account.
The Com Pro Complete Plan is reserved for clients who utilize both print management and managed IT services from Com Pro. Complete Plan customers receive a 10% annual print rebate plus the benefits of the Excellence, Loyalty and Performance Plans.
Whether you lease or purchase brand new or Com Pro Certified Pre-Owned equipment, we have you covered.
All our service agreements include a warranty, and if we can’t fix a machine, we will replace it with an equivalent make and model.
Call us today to find out how your business can benefit from managed print services.
Managed Print Services (MPS) works by analyzing your current print environment, optimizing devices, and taking over print management tasks like maintenance, supply ordering, and monitoring. Com Pro ensures seamless operations, reduces downtime, enhances security, and provides detailed usage reports—freeing your team to focus on core business activities.
No, MPS is typically more cost-effective. Com Pro’s MPS reduces hidden costs such as device downtime, excessive supply purchases, and IT support hours. With predictable monthly pricing, it eliminates surprise expenses and brings long-term savings while improving print efficiency, security, and user productivity across your organization.
Businesses can expect to save between 20% and 40% on overall printing costs with MPS. Com Pro achieves this by consolidating devices, automating supply delivery, minimizing waste, and reducing maintenance expenses—resulting in better budget control, lower total cost of ownership, and improved print efficiency.
Com Pro’s MPS program delivers real business value by:
Businesses typically save 20% to 40% on their total print-related costs with MPS. Savings come from:
Com Pro provides a detailed cost analysis during your print audit to show your projected savings.
