[TECH TIP] How to Load Paper into Large Capacity Cassettes

When dealing with your office equipment that houses large capacity cassettes (otherwise known as paper trays) it’s important to know how to load the paper. Why? Because if loaded incorrectly it can cause paper jams within the machine and you can start to wonder where that the jam is coming from. No need to send… Read more

General Maintenance Part 3

[TECH TIP] General Maintenance Part 3

Part 3 of this 3 part series, Nick demonstrates how to clean the clean the laser glass. Whenever you have white banding or streaking on your copies or prints, this would be the go to fix. Be sure to check out Part 1 here and Part 2 here for more General Maintenance tips for your… Read more

Tech Tip display Gen Main Part 2

[TECH TIP] General Maintenance Part 2

In part 2 of our 3 part series on general maintenance of office equipment, Nick demonstrates how to clean the charging wires. They are simple and easy to clean and you can either do it on a scheduled maintenance cleaning or when there are streaks along copies and prints. Click here to go back to… Read more

Tech Tip - Waste Cartridge

[TECH TIP] General Maintenance Part 1

In this 3 part series, Com Pro service technician Nick demonstrates the basics for general maintenance of your office equipment. In part 1, as show below, Nick show us how to clean the glass – but not just the seemingly only glass on the machine. Watch to see the secret areas to clean with glass… Read more