[TECH TIP] Waste tank removal with sliding lock

Ever have trouble figuring out how to change a waste tank in your office equipment? Dan shows us in this short tech tip tutorial how to change one that has a sliding lock. For a push button locking waste tank check out that video here: https://www.youtube.com/watch?v=G5OYWDXxlXMRead more

[TECH TIP] Printing PDF documents from a Mac Computer

Did you know that when printing a PDF from Mac Preview it has a completely different colour output than if you print through Adobe? Yes, the Mac Preview printing colour comes out looking washed out and dull, while printing through the Adobe program the colour is vibrant and full. We didn’t fully see this until… Read more

[TECH TIP] How to Load Paper into Large Capacity Cassettes

When dealing with your office equipment that houses large capacity cassettes (otherwise known as paper trays) it’s important to know how to load the paper. Why? Because if loaded incorrectly it can cause paper jams within the machine and you can start to wonder where that the jam is coming from. No need to send… Read more

[TECH TIP] General Maintenance Part 3

Part 3 of this 3 part series, Nick demonstrates how to clean the clean the laser glass. Whenever you have white banding or streaking on your copies or prints, this would be the go to fix. Be sure to check out Part 1 here and Part 2 here for more General Maintenance tips for your… Read more

[TECH TIP] General Maintenance Part 2

In part 2 of our 3 part series on general maintenance of office equipment, Nick demonstrates how to clean the charging wires. They are simple and easy to clean and you can either do it on a scheduled maintenance cleaning or when there are streaks along copies and prints. Click here to go back to… Read more

[TECH TIP] General Maintenance Part 1

In this 3 part series, Com Pro service technician Nick demonstrates the basics for general maintenance of your office equipment. In part 1, as show below, Nick show us how to clean the glass – but not just the seemingly only glass on the machine. Watch to see the secret areas to clean with glass… Read more

[TECH TIP] Where to find the IP on Lexmark office equipment

Service Technician Nick shows us where to find the IP address for any Lexmark office equipment in this short and quick tutorial. When you may need the IP adress: Accessing a webpage Adding email addresses to the machine Changing networking settings Account control of auditing purposes Com Pro is the premier Office Equipment provider for… Read more